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Battling the Top Reasons Why Tenants Want to Move Out | Property Management Companies in Columbia SC

Author: MediaBeast
Categories: Propert Manager,Property Management,Property Management Companies in Columbia SC

One of the most important tasks property management companies in Columbia SC do for their investor clients is making sure great tenants don’t leave. When tenants pay ontime, keep the property clean and cared for, and don’t have any complaints, the most dreadful thing that can happen is non renewal of their lease and moving out. The best tenants are super hard to come by, and sometimes there is no way to convince a renter not to move, including when their job changes or they have personal reasons to move. However, there are a lot of ways you can increase resident retention and make it more likely for tenants to stay in place longer. 

How to Overcome Tenant Move Out Requests 

There are a few common reasons why tenants might want to move that will allow you some flexibility in changing their minds:

  • The House is Too Small- If tenants are expanding their family by having a child or wanting to have roommates, the rental home might not fit their needs any longer. Property management companies in Columbia SC can simply offer a lease transfer when this is the case! Work with the tenants to lease another property by the same owner or company so you aren’t completely losing out on the revenue from those tenants. Pre Leasing an upcoming property, or even allowing tenants to break their current leases early when transferring in-house can be a win-win for everyone. 
  • We Don’t Like the Schools- If the tenants are wanting to have kids, or their kids are starting school, they may start looking for a new home in a different school district, or closer to their school of choice. When this happens the best option is to ask them to transfer into a rental property near the school they want and offer them options that allow them to keep renting from the same property management companies in Columbia SC. 
  • No Longer Affordable- One of the toughest objections to overcome from tenants is when they can no longer afford the rent. You shouldn’t lower your rent to accommodate your renters, however, you can help them to see the great value they have by staying in their home. Moving costs, paying a new deposit for rent and utilities, and the loss of certain amenities such as on-site laundry can end up costing a tenant more than if they had stayed in the home and renewed their lease. 

Property managers often have great sales skills that help to increase retention among the tenants that you want to renew again and again. Working with a property management company can streamline your business and help you see a larger return on investment. Call Scott Properties today to find out how we can help you. 

Contact Scott Properties at 803-951-0702.

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Can You Collect Rent if the Tenant is Dies? | Property Management Companies in Columbia SC

Author: MediaBeast
Categories: Property Management Companies in Columbia SC,Property Management in Columbia SC
property management companies columbia sc

Property managers always want homes to be full, resident retention to be high, and lease violations to be low. When property management companies in Columbia SC have good relationships established with quality tenants rent is more likely to be on time and profits will flow easily to investors. However, there are times when even the best tenants stop paying rent including tenant death which is one thing landlords have no control over. 

What Happens When a Tenant Dies?

Property management companies in Columbia SC have an obligation to work with the executor of the tenant’s will to manage the tenant’s belongings. The lease obligation is the tenant’s responsibility even if they are no longer alive and the estate will be responsible for rent obligations. 

However, most of the time the executor of the estate will not want to pay rent on an empty unit and property management companies in Columbia SC will want to release the unit as fast as possible. There are several options open to landlords and executors for how to handle the lease when a tenant dies. 

  • Treat the death as a broken lease agreement and work with the executor to pay any early termination fees listed in the rental agreement. 
  • As the judge to award full payment of rent to satisfy the lease during probate court proceedings
  • Allow the lease to break without any repercussions

Property managers need to be flexible and patient but should know the proper procedures to go through when a tenant dies while living in a rental property. If the property manager finds the tenant dead, they should call the authorities immediately and then the emergency contact information in the tenant’s file, followed by the property owner.

The tenant’s next of kin or executor will be responsible for cleaning out the home before the end of the lease, or the agreement made between the property manager or owner, and the executor. Investors will want to consult with their attorney if the property management company they are working with does not have one available. 

If you are looking for a property manager, call Scott Properties of the Midlands at 803-951-0702.

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Red Flags When Talking to Prospective Tenants | Property Management Companies in Columbia SC

Author: MediaBeast
Categories: charleston property management,Property Management Companies in Columbia SC
property management companies in columbia sc

One of the most important jobs a property manager has is ensuring the most qualified tenants are living in investment properties. Investors count on property management companies in Columbia SC to know the best techniques for finding high-quality rental applicants including the red flags to listen for when showing the homes to prospective tenants. 

Red Flags to Listen for

When a property manager is showing a home to a prospective renter it is important to have a bit of a conversation. Red flags often slip out in casual conversation and professional leasing agents with property management companies in Columbia SC will catch these right away.

  1. What Do You Look for on the Background Check? If a prospective tenant wants details about what the background check is going to look for, chances are they have a few questionable things that might come up. These applicants may not want to waste time or money filling out the application if they may not pass the background check. 
  2. How Many People Do You Allow to Live Here? This question is a red flag because it indicates the prospect may not be able to afford the rent on their own, may have roommates, or additional people living in the home, whether they are on the lease or not. 
  3. I am Moving Because I Hate My Landlord. Whenever a prospective tenant trashes a landlord or other property management companies in Columbia SC it is a huge red flag that the tenant has issues, probably lease violations, with their current or previous landlords. Rental references and rental history will be important to double-check. 
  4. How Many Pets Are Allowed? When your tenant starts asking about the pet policy it is a sure thing that they have at least one animal they want to bring. If they ask how many pets can be in the home, chances are they have multiple pets or they want more in the future. Property managers will need to be upfront and clear about the pet policy in the lease.

The best way to ensure the top tenants are applying for and leasing your rental homes is to work with property management companies in Columbia SC with the ability to conduct thorough background checks and hold professional showings. 

If you are looking for a property manager, call Scott Properties of the Midlands at 803-951-0702.

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Property Management in Columbia SC | How to Assemble a Maintenance Team 

Author: MediaBeast
Categories: Uncategorized

When you work in property management in Columbia SC one of the most important things you need is a solid maintenance team. However, assembling the team can often be difficult, and some property managers do not know where to start. Luckily, we have some terrific tips and tricks that will help you find and hire the best candidates for your maintenance team. 

Tips to Hiring Great Maintenance Team Members 

  1. Knowing Where to Hire- Posting on Indeed, NowHiring, or other job platforms can be great for hiring a variety of positions, but a property manager will likely be looking for applicants with a special skill set for the maintenance team. Property management in Columbia SC could partner with staffing agencies that work with laborers that have experience in painting, drywall, carpet replacement, carpentry, plumbing, electrical and other trade skills that can be extremely valuable on a maintenance team. 
  2. Interview Process- When interviewing applicants for a property management in Columbia SC maintenance team managers should be able to conduct a skills assessment to ensure the team member will be able to complete the duties of their job. Skills assessments can be a verbal interview asking for steps to fixing a clogged drain, paint a living room, or other tasks your team will be completing, and can also be created on a computer as a formal test. In addition to the applicant’s trade skills, property managers should also be interviewing for on-call availability, great customer service skills, and time management ability. 
  3. Maintenance Supervisors- One of the most valuable positions a property manager can hire for is a maintenance supervisor. This person should have extensive experience in trade skills, maintenance, and team management. The Maintenance Supervisor can oversee scheduling of the team, managing maintenance requests from tenants, and leading move-out procedures to restore a home post-tenant; as well as helping to interview, hire, and train new crew members. 

Having a great maintenance team will have multiple benefits for property management in Columbia SC including keeping the property in pristine condition and keeping tenants in their homes and happy. Both scenarios are profitable for investors. 

If you are looking for a property management team with professional maintenance, call Scott Properties of the Midlands at 803-951-0702.

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Property Management Services Columbia SC | South Carolina Squatters Rights 

Author: MediaBeast
Categories: Uncategorized
108 Cranewater

One of the worst nightmares for owners and property management services Columbia SC is tenants who do not leave or refuse to leave after their lease is up. When people occupy a home, they are not supposed to live in, they are referred to as “squatters.” These squatters are not only people who might stay after the lease is up, but also people who break in, or friends that were not on the lease who try to stay after the original lessors move out. 

Some people believe that squatters can get lawful possession of a home through a loophole called adverse possession which allows legal ownership of a property without having to provide payment under certain conditions. However, each state has their own laws, often called “squatters rights” that govern how these situations are handled. 

Squatter’s Rights, Should I be Worried?

Squatters must occupy a home or property lawfully for more than 10 years before they can claim ownership of the property and get a deed or title in their name. These situations are unique to abandoned properties or properties that have been unclaimed through inheritances or other circumstances. 

Squatter’s rights in South Carolina are not applicable to homes that are owned by someone or under contract with property management services Columbia SC. Investors may have to deal with tenants from time to time that do not want to leave after their lease is up, or when they are being evicted, but these folks are not squatters. 

Property management services Columbia SC owners trust and work with regularly are adept at handling the legal side of evictions and tenants that violate their leases. These processes are often burdensome for owners, and a good property manager will be able to handle things from start to finish without the owner ever needing to come to court in most cases. 

If you are ready to talk to a property manager and get the process started, call Scott Properties of the Midlands at 803-951-0702. 

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Residential Property Management Lexington SC | Avoiding Discrimination

Author: MediaBeast
Categories: Uncategorized
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The Fair Housing Act is federal legislation that makes it illegal for most housing providers to discriminate against a tenant based on race, disability, familiar status, national origin, color, religion, and sex. Residential property management Lexington SC investors work with are trained and certified in Federal Fair Housing regulations, but it is easy for people to slip up and discriminate against someone in a passive way and without even realizing. 

Our property managers have some recommendations you can follow to ensure you are always in compliance with the Federal Fair Housing Act. 

  1. Be Consistent- The rules need to apply to everyone equally with no exceptions being made. If leasing agents working for a residential property management Lexington SC company are supposed to ask for a photo ID when showing a home to prospects, the leasing agent or property manager needs to ensure the practice is consistent. Same scenario applies to applicants that might not qualify for the home but offer to pay the full lease up front. If you allow one tenant to do this, you must allow all applicants the ability to do this. 
  2. Fulfill Maintenance Requests First Come First Served- When it comes to maintenance, the crew might want to resolve smaller problems or quick to fix issues first; however, it is important that, unless there is a maintenance emergency, that all requests are addressed in the order they are received. Following this rule will ensure that your maintenance staff is not accused of discrimination. 
  3. Practice Giving Tours and Processing Applications- If there are multiple people working in the leasing or property management office, try to spend time practicing having conversations with coworkers and roleplaying. When having a conversation with potential tenants, it can be easy to slip up and give out information that you are not allowed to, or accidentally discriminate against someone. Practicing your approach to showing homes and answering questions can save residential property management Lexington SC companies a fair housing violation lawsuit. 

Partnering with residential property management Lexington SC companies to take care of your investment properties is always a fantastic way to make sure you are not violating the law. When you are on the hunt for the perfect partnership, make sure to ask if all the leasing agents at each company are certified in Federal Fair Housing laws. 

If you are looking for property management in Lexington SC, call Scott Properties at 843-779-6527.

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Property Management Companies in Columbia SC | How to Make Carpet Last In Rental Homes

Author: MediaBeast
Categories: Uncategorized
505 Rapids

Property management companies in Columbia SC understand the burden of needing to purchase and replace carpeting with every moveout, and the strain it puts on investors. Between the price of materials, the cost of labor, and the time it takes away from being able to re-rent a home, carpet replacement can really put a dent in an investor’s budget for property maintenance. Luckily, there are a few ways you can make carpets last longer so that they do not need to be replaced every time! 

Tips for Rental Carpet Care

Carpets are easy to damage and get dirty but property management companies in Columbia SC can take certain steps to make reduce the damage and keep carpets in good shape longer. 

  1. Hard Surfaces at Entryways- Many homes have carpeting in the rooms that contain exit doors. It is common for living rooms, sitting rooms, or foyers to have carpet; however, consider a hard surface for just in front of the entry. Tile, laminate, or hardwood flooring in front of the doors to create a 5’ x 5’ landing area will help reduce the amount of dirt, water, grass, and grime that is dragged into the house on your shoes from the outside. 
  2. Complimentary Carpet Cleaning- At least once per year, offer a free deep carpet clean to your renters. They will appreciate the above and beyond service, clean carpets, and property management services in Columbia SC will reap the benefits of reduced carpet replacements! This is a win-win for everyone involved! 
  3. Consider the Type of Carpet- There are many different types of carpeting. Some have longer fibers, others are denser, and there are even carpets that are moisture wicking and stain resistant! Carpeting such as polypropylene fiber carpet is the most popular, easiest to clean, and affordable. Nylon Frieze and nylon are also very durable and easy to clean. 
  4. Provide a Vacuum- Some property managers will go as far as to provide every home with its very own vacuum cleaner. This way, residents are guaranteed to have one on hand during move-in, which is often one of the messiest times. A vacuum cleaner will cost less than carpet replacement! 

Keeping carpets clean and looking brand new can be difficult. Sometimes, no matter what precautions you take, carpet replacement will be inevitable. A property manager can help ensure the likelihood of replacement is reduced. 

If you’re looking for property management in Columbia SC, call Scott Properties at 843-779-6527.

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Common Questions Owners Have About Property Management

Author: MediaBeast
Categories: Scott Properties

Property Management | Deciding to hire property management to take care of your rental property is a big decision and one that should not be made lightly. There may be several companies that boast the best vacancy fill rates or have great reviews, but as an owner, there are common things that you should wonder about. When you begin interviews potential companies to manage your rental property, make sure to ask these questions.

  1. Do You Require A Security Deposit?Not requiring a security deposit is a big mistake for homeowners and most property management companies will also charge at least one full month’s rent as a deposit that will be placed in an escrow account according to law. These deposits protect the owner against damages incurred by the tenant.
  2. Do You Do Inspections?Believe it or not, many property management companies do not walk through or inspect rental homes to make sure that everything is being taken care of. An excellent property management company should schedule walkthroughs at least twice per year to verify that the house is being treated well.
  3. What Are Your Fees?Don’t trust a property management company that has hidden fees or charges for services based on a laundry list. A high-quality management firm should charge a flat percentage rate of the gross monthly rent. Owners also need to ask if the tenant doesn’t pay rent, who is responsible for the rental fee? Some companies may require that the property owner still pay the fee, even if the renter doesn’t pay. Look for a property management firm that doesn’t hold owner’s responsible such as Scott Properties in Midlands.
  4. What is The Application Process for Tenants? As the owner of the home, you want to know that the people renting from you will pay on time, not destroy your home, and not cause problems in the neighborhood. Tenants should be screened through an application to determine suitability. Background checks, income verification, and previous rental history along with photo idea should all be part of the application process.

 

Start with these four questions when you interview property managers. If the answers aren’t to your liking after these four, it is time to move on to a different property management company. Call Scott Properties today to see how we can help you rent your home in Midlands!

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Why Your Property Manager Will Require Renters Insurance

Author: MediaBeast
Categories: Scott Properties

Property Manager | When a property manager is handling the leasing of your rental home, you want to trust that they will be able to keep your property safe and incur a profit for every month. One way the property manager you are working with will ensure that your rental property stays safe and valuable is to include mandatory renters’ insurance in the lease agreement.

Why Renters Need Insurance

Many tenants may not want to purchase renter’s insurance. No one wants to take on more bills; however, renter’s insurance should be non-negotiable. Many renters do not understand that when it comes to their belongings, a property owner’s insurance is not liable for damages to the renter’s things. Renters need their insurance to cover them in the event of disasters that result in the loss of property.

Your property manager should ask for a copy of renter’s insurance to prove the renter’s liability coverage if damages are caused to the property as a result of the renter’s negligence. Renters are often surprised to find out that if they leave the water running and flood the apartment, or cause a fire, that they are responsible for the damages, not the property owner.

Where to Get Renters Insurance

Many renters will ask a property manager where they should get renters insurance. Most of the time a renter can receive a discount on their insurance if they package renter’s insurance with their other policies such as car insurance. Tenants should be able to choose whatever insurance provider they prefer, but a property manager may also have suggestions for tenants.

What Does Renters Insurance Not Cover?

While every policy may be different, there are a few things that most renter’s insurance will not cover. Natural Disasters, especially in flood zones such as coastal cities are not covered in renter’s insurance policies; however, additional coverage for these events is generally available. Damage caused by pests is usually not included. High-value items such as antiques, or rare collectibles often require additional coverage as well, especially if their value exceeds your policy limits.

If you are looking for rental property in the Midlands area, call Scott Properties today to see how we can help you rent your home in Midlands!

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Property Manager Nightmares A Trashed House

Author: MediaBeast
Categories: Scott Properties

Property Manager Nightmares: A Trashed House

When property manager is your career, it’s a given that you have walked into some unbelievable situations involving your rental homes. One thing a property manager always dreads is taking that first step through the front door after a resident has moved out and turned in their keys. Sometimes, we are pleasantly surprised that the tenants follow the lease rules on moving out. They leave the home in great condition and even have the carpets shampooed. Then there are other tenants. These tenants leave holes in the walls, food in the fridge, bug infested furniture, nasty bathrooms, and ovens caked in grease. A trashed house is a property manager’s worst nightmares.

How Can A Property Manager Avoid A Trashed House?

The property manager can only do what the law and lease say they can about damages to a home caused by the tenants. A reputable property manager will have a lease that includes everything the tenants are responsible for upon move out. Carpet cleaning, window blinds replacement, and a deep cleaning are often considered the tenants responsibility.

Another option is for the property manager to include in the lease exactly how much will be deducted from the rental deposit for those tasks such as cleaning fees, carpet cleaning and damages. In some cases, if damages exceed the amount of the deposit the property manager is entitled to send a bill for damages to the previous tenant. This depends on the laws in your city and state however.

The most important thing that a property manager can do to avoid a trashed house is to screen tenants. Screening a tenant does not include mean to just run the credit and background check (although you need to do these things first). Call the prospective renter’s previous landlords and employers to get the best idea of the type of renter the prospect will be.

When a home is damaged beyond reasonable expectations, sometimes legal action is necessary. Make sure that you contact the appropriate legal representatives for the rental company and property owner.

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